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Shipping Policy

Unfortunately we are not able to deliver to P.O. box addresses.

We are currently offering FREE SHIPPING on most orders to the United States and aim to deliver your order within 5 to 7 working days.

Shipping to Canada, the UK, and countries within the European Union is available by request. Customers are responsible for shipping fees and any applicable import duty or local taxes. For international orders, please email support@hellochatterbox.com.

Return Policy

We offer returns for orders as long as the item is unused and unopened, within 21 days of purchase for a refund. Customers will not be refunded for original cost of shipping and are responsible for return shipping costs. International Customers will not be refunded on local customs and taxes.

Refunds take 5-10 working days to be credited to your payment card.

Proof of Purchase

Returns and exchanges can only be processed with proof of purchase. This can be the sales receipt, a bank statement or an online sales invoice.

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